Will I get a refund of my entry fees, if my application is not accepted?
Participation in the event is subject to entry confirmation. Where your application is not confirmed for any reason, the application fees paid by you will be refunded on or before 31 December 2018. An amount of ₹150 will be deducted as processing charges. You will be required to provide your bank details on a link provided by the event’s registration team. Any refund discrepancies must be brought to the attention of the event registration team immediately. Refund queries will not be entertained post 31 January 2019.
Once applied can I cancel my application and get refund?
Confirmed participants of marathon, who are unable to participate on race day due to unavoidable circumstances like injury or illness, will now be able to surrender their bibs to Procam International. The application fees paid will be refunded post deduction of INR 150 as processing charges. Confirmed participant can only surrender his/her bib with effect from 16 October 2018 (1000 Hrs) to 31 October 2018 (1900 Hrs) by filling the bib surrender request form online on our event website. Requests for cancellation/bib surrender and thereby, refund will not be entertained post 31st October 2018. Further, application fees shall not be refunded by virtue of non participation, including failure by a confirmed participant to collect his/her bib from the expo.
Can I change my race category once I have applied/my application is confirmed?
Once you have applied for a particular race category, you cannot change your race category.
Will I get a timing certificate and medal?
Yes, you will get a finishers medal on race day by showing your Marathon bib post finish. Provisional timing results will be available online on https://sportstimingsolutions.in after 3 pm on race day to all marathon runners completing the race within 7 hrs from start time. Timing certificates will be available to download from https://sportstimingsolutions.in after 21 working days from race day.
Can I apply for more than one race?
No. An individual can apply only for one race in the Event. An application form received with two options chosen, will be rejected. Multiple applications will entail all being rejected.
Is Goodie bag available to all participants of TMM 2019?
No. Goodie bag is not given.
Can you post me my Running Number Bib?
No. All participants must come to the Expo to collect their Bibs.
Can I transfer my bib to somebody else or somebody else can run on my bib?
No, Race day images of Marathon/Half Marathon/Open 10K participants will be screened visually after the race and if any of the participant is found not wearing the running number bib allotted to him/her, the participant registered for that bib will be disqualified from the race and the subsequent edition of the event in 2020. Further, Procam International reserves the right to take necessary legal action against the registered participant and the person who has used the running number bib on race day, for impersonation.
IMPORTANT: All running bib has a unique barcode affixed to it. This barcode is synced to the personal details of the registrant, including photograph, submitted by them while registering. All running bibs will be scanned at the entrances of the event venue. Persons without a bib or wearing an incorrect or invalid bib, or where the photograph submitted along with the form does not match with the person wanting to enter the venue, WILL NOT be allowed entry. For Groups, do make sure that you distribute bibs as per the list attached and assigned by the Promoter. You are sincerely advised NOT TO EXCHANGE THE RUNNING BIB WITH ANOTHER PARTICIPANT/PERSON. Procam International will also blacklist the group from participating in next edition, if the group is found to have distributed bibs to non-registered participants/incorrect participants.
Will I get my bib replaced incase I lose it, post bib collection?
No, We will not be able to replace any bib once it has been collected from our end. Incase, of Group entry, please get in touch with Point of contact of your Group.
Can I register on the day of the event?
No. Requests for registration will not be entertained post closure of respective registration dates.
What is the minimum age eligibility for applying in the Marathon race category?
Minimum age eligibility as on 19.01.2019 is 18 years
What does registration fee cover?
The registration fee paid is exclusively for your race category participation in the Tata Mumbai Marathon 2019. The registration fee is not, in part or full, payable for any offers/promotions/discounts/goodies/race day tee etc. That are offered, directly or indirectly, by the Promoter/Event Sponsor/Partner.
Will I get a Race Day Singlet/T-shirt?
All confirmed male marathon participants will receive a race day singlet and female marathon participants will receive a race day t-shirt, courtesy Asics. The Promoter & Sponsor will try their best to accommodate the size selected by you, however if unavailable the next best size will be offered. Request for change of size / color of the Race Day Singlet/T-shirt will not be entertained.
Men Singlet Size
|
S
|
M
|
L
|
XL
|
XXL
|
Chest (inch.)
|
34.64
|
37
|
39.38
|
42.12
|
44.88
|
Length (inch.)
|
53.46
|
54.88
|
56.3
|
57.77
|
59.14
|
Women T-Shirt Size
|
S
|
M
|
L
|
XL
|
Chest (inch.)
|
33.08
|
35.44
|
38.18
|
40.94
|
Length (inch.)
|
50.16
|
51.58
|
53
|
54.4
|
Is there any upper age limit for each race?
There is no upper age limit for any race category.
How can an overseas applicant apply for the Event?
An overseas applicant can apply ONLY through online registrations
In whose name should the cheque or demand draft be made?
All cheques/demand draft to be drawn in favour of "PROCAM INTERNATIONAL PVT. LTD."
Which payment mode will be accepted for online registration?
An online applicant can pay ONLY via credit card, net banking, debit card or buy using scratch card.
How will my entry acceptance be intimated to me?
Post closure of registrations, individual applicant is required to go online and check his/her application status. If you are unable to check application status online, please contact our event helpline number +91 22 42020200 or email us at tatamumbaimarathon@procam.in
Can I register for more than one race?
No. An individual can apply only for one race in the Event. An application form received with two options chosen, will be rejected. Multiple applications will entail all being rejected.
Can I register for my friend?
No. An applicant has to sign the waiver himself/herself. You cannot register on your friend's behalf.
I have recently started running. Can I participate in the Marathon without a timing certificate?
Timing certificate is mandatory to apply in Marathon. You may participate in one of the upcoming races & get a timing certificate.
Please note, the timing certificate will have to be given at the time of registration and cannot be submitted later.
Outside of running events promoted by Procam International (viz. the Tata Consultancy Services World 10K Bengaluru, the Airtel Delhi Half Marathon and the Tata Steel Kolkata 25K), THE TATA MUMBAI MARATHON DOES NOT ENDORSE ANY RACE AS AN OFFICIAL QUALIFIER and no advantage may be sought by any participant claiming a finish time from any such race.
What will happen once I submit my Marathon application under confirmation criteria?
Your application for the marathon will be confirmed based on the confirmation criteria mentioned above. Please note, confirmation is subject to –
- Verification of valid timing certificate submitted by you.
- Verification of documents, where applicable, submitted by you.
- Verification of your application’s eligibility under each criterion.
- Availability of running spaces under each criterion.
- Entry Rules and Guidelines.
What are the advantages in me submitting a timing certificate I have received in the last 18 months?
Once confirmed, the advantage will be visible on race day (Sunday, 20th January 2019). Confirmed applicants of Marathon race category will be eligible for priority line-up on race day within the line-up area in their respective timing sections. This will be based on the finish time given in the submitted timing certificate.
*Line-Up Sections for Marathon (42.195 km):
Section |
Section Start time |
Section End time |
A |
-- |
Under 04:13 |
B |
04:13 |
Under 04:55 |
C |
04:55 |
Under 05:37 |
D |
05:37 onwards |
*The line-up sections given above are indicative and may undergo a change, which will be communicated on the event website post closure of all registrations.
Important: Confirmed applicants improving their timing performance post submission of application can request for changing the Line Up Area section only till 23 November 2018, valid timing certificate needs to provided for this on email: tatamumbaimarathon@procam.in.
Can I and my group of friends/colleagues submit our applications together as a group?
No group applications will be accepted for the Marathon race category. Also, please do not club Marathon application with group applications of Dream Run, Sr Citizen’s Run and Champions with Disability – such applications will be disqualified.
Can a representative submit applications on behalf individuals?
Yes, however, a representative can submit individual applications of not more than 10 people.
Is attaching passport sized photograph with the application form/online application form compulsory?
Yes, it has to be provided with each application form at the time of submission of application. Online applicants need to attach their photograph with face clearly visible whilst submitting application; the photograph size should not exceed 2 MB in .jpeg, .gif and .png format.
All participants’ race day images will be screened visually after the race and matched with the photo provided at the time of registration. If the photo provided during registration does not match with race day photo of the confirmed participant, the registered runner will be disqualified from the race and the subsequent edition of the event.
Is attaching a Govt. issued photo ID proof with my application (including online) compulsory?
Yes, it has to be provided with each application form at the time of submission of application. Online applicants need to attach their Govt. issued photo ID proof whilst submitting application; the photograph size should not exceed 2 MB in .jpeg, .gif and .png format.
Govt. issued photo ID proof will include documents like Passport, PAN Card, and Aadhaar Card.
While registering online, what should I do if the amount is deducted from my account but my transaction status is shown as pending?
We request you to send the transaction number immediately at tatamumbaimarathon@procam.in.
While registering online, I am not receiving the email to reset my password. What should I do?
You should check your spam/junk folder for your reset password email. In case if the problem still persists, you can email us at tatamumbaimarathon@procam.in.
What should I do if I am unable to open the registration website?
We recommend you to use Mozilla Firefox or Google Chrome for an optimized registration experience. You should also clear the cache and cookies and retry. If the problem still persists, send us a screenshot of the error at
tatamumbaimarathon@procam.in.
On what grounds can my application be rejected or declared invalid?
Your application can be rejected on any of the grounds listed below. A regret email will be sent to the email ID mentioned in the form spelling out the reason for not accepting your application.
- Incomplete form submitted
- Waiver not signed
- Applicant is underage for the race chosen
- Mutilated form/cheque/demand draft/currency notes submitted
- More than one application form received from the same applicant
- Short receipt or non-receipt of application fee
- Cheque payable at par not submitted
- Required documents not attached/submitted/submitted documents not valid
- Cheque or demand draft submitted not cleared by the Bank
- Running places are full
- Any other reason
What options do I have in case my application gets rejected?
Unregistered applicants can approach the participating NGOs for availing of Charity running numbers, available at a premium. Please note attaching a valid timing certificate along with such application is compulsory. Monitored by event’s official Philanthropy Partner, United Way of Mumbai, the proceeds of the charity running places, excluding application fees and UWM fees, will be disbursed by UWM to the benefit of the chosen NGO. For information on the list of participating NGOs having such charity running numbers, and for rules guiding availability of such numbers, log on to the event website http://tatamumbaimarathon.procamrunning.in.